Architectural Assistant

To assist on all aspects of architectural design, ranging from presentations for clients to working with the construction team.

Team worker:

• Participate as a member of the Concertus team supporting colleagues and working collaboratively to develop the business
• Work flexibly to support delivery across the service
• Take ownership for own personal development

Customer service:

• Provide an efficient and business-like point of contact. This includes responding to internal and external enquiries and (via face-to-face, telephone, email)
• Deliver a consistent and professional level of customer service at all times to Clients and other practices within the industry, and provide advice to various clients we service in both the private and public sectors

Business delivery:

• Assist with the preparation and presentation of feasibility reports, mood boards and high-quality design proposals to the client
• Work around constraining factors such as planning legislation, building regulations, environmental impact and project budget
• Assist in the preparation of applications for planning and building control
• Assist in the preparation of working drawings, details and specifications for pricing and construction issue
• Help choose materials to be used and the requirements for the project, based on site and environmental criteria
• React to and resolve issues which arise during the design and construction stages of a project

BIM roles and responsibilities:

• Maintain and receive information into the information model
• Populate the information exchange format for the information model.
• Production of design outputs related to a discipline specific, package-based or time-based task.
• Undertake clash detection process and report to design team lead
• Produce BIM compliant working drawings and specifications
• Enable reliable information exchange through a common data environment
• Coordinated delivery of all design information
• Enable integration and co-ordination of information within information model.
• Configure information for project outputs
• Confirm supplier’s ability to deliver information requirements
• Manage spatial co-ordination on behalf of task team
• Accept / reject information exchanges within the common data Environment

Measures of success:

• Feedback from team members/ line manager
• Contribution to service
• Team performance
• Service improvements suggested
• Customer feedback
• Accuracy and timeliness of support
• Efficiency of systems and processes
• Service delivered within budget and to agreed targets
• Director feedback
• Feedback from staff and managers across the business
• Service delivery performance indicators

It’s essential you have:

• Good design and drawing skills
• A keen interest in buildings and the built environment
• Excellent communication skills, written and oral, with the ability to liaise effectively with a range of other professionals
• An understanding of the relationship between people, buildings and the wider environment
• Good technical construction knowledge
• Microsoft Office proficiency
• Excellent CAD proficiency

Communication:

• Create a positive and professional first impression of Concertus
• Deal with all contacts professionally
• Communicate with all staff efficiently
• Knowledge of the complaints handling procedure

How you act:

• Professional, friendly and honest – Build good relationships with colleagues and understands the importance of confidentiality.
• Attention to detail – Able to deliver clear and accurate information
• Team worker – You work collaboratively with your team to achieve better outcomes for customers.
• Service deliverer – You focus on delivering a service that provides great outcomes for our customers.
• Customer focused – you put the customer first.
• Shows initiative – you come up with ways of improving how we do things
• Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
• Willing to learn – you want to acquire new skills that will support you in your role.
• Flexible attitude – you are prepared to work flexibly to deliver the service