Trainee Architectural Assistant

To advise clients on design and construction of new buildings, and advising on the maintenance and repair of existing buildings

Business delivery:

• Assist with the preparation and presentation of feasibility reports, mood boards and high-quality design proposals to the client
• Work around constraining factors such as planning legislation, building regulations, environmental impact and project budget
• Assist in the preparation of applications for planning and building control
• Help choose materials to be used and the requirements for the project, based on site and environmental criteria
• React to and resolve issues which arise during the design and construction stages of a project
• Produce and edit drawings using ArchiCAD and DLM
• Review client briefs and support Architectural Designers to develop designs which meet building requirements
• Provide technical detail services, supporting Architectural Designers, Seniors and Principals both within your team and across our multi-disciplinary business
• Participate as a member of the Concertus team supporting colleagues and working collaboratively to develop the business
• Work flexibly to support delivery across the service

Customer service:

• Deliver great customer service to existing and potential clients
• Liaising with clients and other parties
• Work collaboratively with other professionals within Concertus and also with third party consultants/contractors/suppliers
• Provide an efficient and business-like point of contact. This includes responding to internal and external enquiries (via face-to-face, telephone, email)
• Deliver a consistent and professional level of customer service at all times to Clients and other practices within the industry
• Seek advice on the design quality and practicality of a project

Customer service:

• Provide an efficient and business-like point of contact. This includes responding to internal and external enquiries and (via face-to-face, telephone, email)
• Deliver a consistent and professional level of customer service at all times to Clients and other practices within the public and private sector

BIM roles and responsibilities:

• Maintain and receive information into the information model
• Configure information for project outputs
• Populate the information exchange format for the information model.
• Production of design outputs related to a discipline specific, package-based or time-based task.
• Undertake clash detection process and report to design team lead
• Produce BIM compliant working drawings and specifications

Communication:

• Discuss the objectives, requirements and budget of a project
• Liaise with construction professionals on the feasibility of potential projects
• Work closely with a team of other professionals such as building service engineers, quantity surveyors, project managers and architectural assistants
• Maintain good levels of communication with the project team
• Travel regularly to construction sites, proposed locations and client meetings
• Ensure projects are running according to schedule and budget

Measures of success:

• Feedback from team members/ line manager
• Contribution to service
• Team performance
• Service improvements suggested
• Customer feedback
• Accuracy and timeliness of support.
• Efficiency of systems and processes.
• Service delivered within budget and to agreed targets
• Customer feedback
• Director feedback
• Feedback from staff and managers
• Service delivery performance indicators

It’s essential you have:

• Good design and drawing skills
• A keen interest in buildings and the built environment
• Excellent communication skills, written and oral, with the ability to liaise effectively with a range of other professionals
• An understanding of the relationship between people, buildings and the wider environment
• Good technical construction knowledge

How you act:

• Professional, friendly and honest – build good relationships with colleagues and understands the importance of confidentiality
• Attention to detail – able to deliver clear and accurate information
• Team worker – you work collaboratively with your team to achieve better outcomes for customers
• Service deliverer – you focus on delivering a service that provides great outcomes for our customers
• Customer focused – you put the customer first.
• Shows initiative – you come up with ways of improving how we do things
• Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
• Willing to learn – you want to acquire new skills that will support you in your role
• Flexible attitude – you are prepared to work flexibly to deliver the service